Legal notice
LEGAL NOTICE
Last updated: July 20, 2026
1. Store operator
This online store is operated by:
Trading name: Nauport Models
Full legal name: LIMITED LIABILITY COMPANY “TEST” (TEST LLC)
Legal name in Ukrainian: ТОВ «ТЕСТ»
Company registration number (EDRPOU): 30930224
Country of registration: Ukraine
Registered legal address: 1 Liubomyra Huzara Avenue, Kyiv, 03058, Ukraine
Business address: Office 8.024, 1 Liubomyra Huzara Avenue, Kyiv, 03058, Ukraine
Authorised representative: Serhii Stepura
The business address may be used for correspondence and business operations. Products must not be returned to this address without prior written authorisation from Nauport Models.
2. Contact information
Email: info@nauport.com.ua
Telephone: +380933812222 +380933773377
Website: https://shop.nauport.com.ua
Questions concerning products, orders, payments, delivery, returns, complaints, or legal matters may be sent to the email address stated above.
When contacting us about an order, please provide the customer’s full name, order number, and a clear description of the matter.
3. Company registration and tax status
LIMITED LIABILITY COMPANY “TEST” is a legal entity registered in Ukraine and operates in accordance with applicable Ukrainian legislation.
Company registration number (EDRPOU): [INSERT EDRPOU NUMBER]
Tax status: Ukrainian legal entity applying the simplified taxation system — Group III single tax payer at a rate of 5% of income.
VAT status: The company is not registered as a VAT payer. VAT is included in the applicable single-tax regime and is not charged separately on invoices or customer orders.
Any taxes payable by the company under Ukrainian law are included in its internal tax obligations and are not added separately to the customer’s order unless expressly stated during checkout.
4. Licensed activities
The sale of collectible scale models and related products through this online store does not require a special licence under the company’s ordinary business activities.
Licence information: Not applicable.
Where a licence, permit, certification, or other official authorisation becomes legally required for a particular product or activity, the relevant information will be provided on this page or on the applicable product page.
5. Nature of the business
Nauport Models sells collectible scale models and related collector products, including:
- aircraft models;
- vehicle models;
- truck and trailer models;
- figures and display models;
- stands and accessories;
- limited-edition products;
- handmade and individually assembled products;
- personalised and made-to-order models.
Products are sold according to the description and specifications displayed on the relevant product page, including scale, dimensions, material, condition, assembly status, available quantity, price, and age recommendation.
Unless otherwise stated, products sold by Nauport Models are collector items intended for persons aged 14 years and older.
They may contain small, detachable, pointed, or delicate components and are not intended for unsupervised play by young children.
6. Prices and payments
Product prices are displayed in the currency selected by the customer or shown for the applicable market.
The final order amount, including available shipping charges and any taxes collected by the store, is displayed during checkout before payment.
The customer’s bank, card issuer, or payment provider may apply:
- currency-conversion charges;
- international transaction fees;
- bank commissions;
- other payment-processing charges.
Such charges are imposed independently by the customer’s financial institution and are not controlled by Nauport Models.
Available payment methods are displayed during checkout.
7. Shipping and import charges
Orders are dispatched from Ukraine using available postal or courier services, which may include:
- Ukrposhta;
- Ukrposhta EMS;
- Nova Poshta;
- Meest Express;
- other suitable delivery providers.
Shipping prices and available delivery options are displayed during checkout.
Unless expressly stated during checkout, prices do not include destination-country charges such as:
- import VAT;
- customs duties;
- customs-clearance fees;
- postal handling fees;
- courier brokerage charges;
- other local import taxes or charges.
International customers are responsible for complying with the import requirements of their country and paying any charges imposed by local customs, tax, postal, or courier authorities.
Further information is provided in our Shipping Policy.
8. Orders and contractual policies
Purchases made through this website are governed by:
- these legal details;
- our Terms of Service;
- Privacy Policy;
- Shipping Policy;
- Return and Refund Policy;
- product descriptions and specifications;
- any additional conditions displayed on the applicable product page.
By placing an order, the customer confirms that they have reviewed the product information and the policies applicable to the purchase.
Nothing in these policies limits mandatory consumer rights that cannot legally be excluded.
9. Returns and complaints
Returns, cancellations, damaged products, incorrect products, missing items, and refunds are handled in accordance with our Return and Refund Policy.
Before returning a product, customers must contact:
Unauthorised returns may not be accepted.
When reporting a damaged or incorrect product, customers may be asked to provide:
- order number;
- photographs of the product;
- photographs of the internal and external packaging;
- photograph of the shipping label;
- description of the issue.
Customers should retain the product and all packaging until the matter has been reviewed.
10. Handmade and limited-edition products
Some Nauport Models products are handmade, hand-painted, individually assembled, modified, or manufactured in limited quantities.
Minor differences may occur in:
- colour shades;
- positioning of markings;
- surface finish;
- placement of small components;
- packaging;
- presentation of handmade details.
Minor variations resulting from handmade production are not considered defects when they do not materially affect the product’s appearance, quality, or intended collector use.
Personalised, custom-painted, modified, and made-to-order products may be subject to special cancellation and return conditions as described in the Return and Refund Policy.
11. Intellectual property
Unless otherwise stated, the original content of this website is owned by or licensed to Nauport Models.
This may include:
- Nauport Models branding and logos;
- original product photographs;
- product descriptions;
- graphics and illustrations;
- website layouts;
- videos;
- promotional materials;
- original model designs and presentations.
Website content may not be copied, reproduced, modified, republished, distributed, sold, or used commercially without prior written permission.
Permission requests may be sent to:
12. Third-party names and trademarks
Aircraft names, airline names, vehicle names, manufacturer names, registrations, liveries, logos, trademarks, and other third-party intellectual property remain the property of their respective owners.
Their use on this website is for product description, identification, historical reference, or collector-information purposes.
Unless expressly stated, such use does not imply that Nauport Models is sponsored, authorised, approved, or endorsed by the relevant trademark owner, airline, aircraft manufacturer, vehicle manufacturer, or other organisation.
13. Accuracy of website information
We make reasonable efforts to ensure that product descriptions, prices, photographs, scales, dimensions, materials, availability, and other information are accurate.
However, unintentional errors or omissions may occur.
We reserve the right to:
- correct typographical errors;
- update product information;
- correct inaccurate prices;
- change product availability;
- update photographs or specifications;
- cancel an order affected by a material error.
When an error materially affects a paid order, we will contact the customer and offer an appropriate solution.
14. External websites and third-party services
This website may use third-party services for:
- payment processing;
- shipping and tracking;
- analytics;
- customer communication;
- advertising;
- reviews;
- currency conversion;
- website functionality.
Third-party services and external websites are governed by their own terms and privacy policies.
Nauport Models is not responsible for independent third-party websites, content, systems, or services outside our reasonable control.
15. Limitation of liability
To the maximum extent permitted by applicable law, Nauport Models is not responsible for indirect losses resulting from:
- interruptions of third-party services;
- postal or customs delays outside our control;
- currency-conversion fees;
- incorrect information supplied by the customer;
- misuse of collector products;
- failure to follow product safety information;
- unauthorised modification or repair of a product.
Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded, including applicable mandatory consumer rights.
16. Governing law
The operation of this online store and contracts concluded through it are governed by the laws of Ukraine.
This choice of law does not deprive consumers of mandatory protections that may apply in their country of residence.
Before initiating formal proceedings, customers are encouraged to contact us so that we can attempt to resolve the matter directly.
17. Customer complaints
Complaints may be submitted by email to:
Please include:
- customer’s full name;
- order number;
- description of the complaint;
- relevant photographs or documents;
- preferred contact information.
We will review the complaint and provide a response within a reasonable period, taking into account the nature and complexity of the issue.
18. Changes to this Legal Notice
We may update this Legal Notice when:
- company information changes;
- contact information changes;
- tax status changes;
- applicable laws or regulations change;
- store operations or services change;
- new payment or delivery providers are introduced.
The current version will be published on this page together with the date of the latest update.
19. Legal contact details
Nauport Models
Operated by LIMITED LIABILITY COMPANY “TEST” (TEST LLC)
Legal name in Ukrainian: ТОВ «ТЕСТ»
EDRPOU: 1 Liubomyra Huzara Avenue, Kyiv, 03058, Ukraine
Registered address: 1 Liubomyra Huzara Avenue, Kyiv, 03058, Ukraine
Business address: Office 8.024, 1 Liubomyra Huzara Avenue, Kyiv, 03058, Ukraine
Email: info@nauport.com.ua
Telephone: +380933812222 +380933773377
Website: https://shop.nauport.com.ua